April System Maintenance

Scheduled for Apr 7, 03:00 - 04:00 EDT

Scheduled

Regal will be conducting system maintenance on Monday, April 7, from 3AM - 4AM Eastern Time. During this time, there will be windows where the application is unavailable.
Posted Mar 13, 2025 - 12:44 EDT
This scheduled maintenance affects: Journeys (Triggers, Campaign Actions (SMS/Phone)), Outbound Data (In-App Reporting, Reporting Webhooks), Agent Experience / Contact Center (Agent Desktop, Task Routing, Call Recording, Agent Management, Login / SSO), Integrations (HubSpot, Segment, Salesforce, mParticle, Calendly), Platform (APIs, Ingest), Branded Caller ID (AT&T Service/Reporting, Verizon Service/Reporting, T-Mobile Service/Reporting), SMS (Twilio (SMS)), Telephony (Twilio (Voice)), AI Agents (Deepgram, Voice LLM, OpenAI), and Twilio SMS Long Code, North America, Twilio MMS Long Code, North America, Twilio Voice, North America, HubSpot Integration - HubSpot APIs, HubSpot Integration - HubSpot CRM, Conversation Intelligence.