All Systems Operational
Uptime over the past 90 days. View historical uptime.
Agent Experience / Contact Center Operational
90 days ago
99.97 % uptime
Today
Agent Desktop Operational
90 days ago
99.93 % uptime
Today
Task Routing Operational
90 days ago
99.93 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Twilio (Voice) ? Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS) ? Operational
90 days ago
100.0 % uptime
Today
Branded Caller ID Operational
90 days ago
100.0 % uptime
Today
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Journeys Operational
90 days ago
100.0 % uptime
Today
Triggers Operational
90 days ago
100.0 % uptime
Today
Campaign Actions (SMS/Phone) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Segment Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
mParticle Operational
90 days ago
100.0 % uptime
Today
Calendly Operational
90 days ago
100.0 % uptime
Today
Outbound Data Operational
90 days ago
100.0 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
HubSpot Integration - HubSpot APIs Operational
HubSpot Integration - HubSpot CRM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Twilio - Task Errors
Resolved - Twilio's task service is no longer experiencing errors and agents should be able to continue to work tasks normally. Any agents experiencing lingering effects should reach out via the support chat.
Jul 23, 11:10 EDT
Update - Task errors continue to be intermittent for all task types. The Twilio team is still working to resolve the errors impacting the task service.

Next Update: 30 minutes or less
Jul 23, 10:54 EDT
Identified - The Twilio team is still working to resolve the errors impacting the task service. Some tasks are able to be actioned as normal, but errors are intermittent and impacting all task types (SMS, Calls, Voicemail, etc.).

Next Update: 30 minutes or less
Jul 23, 10:21 EDT
Investigating - Twilio's task service is currently experiencing errors that may cause agents to be unable to action tasks from the Agent Desktop. We are investigating these errors and working with the Twilio team for updates.

Next Update: 30 minutes or less
Jul 23, 09:46 EDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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