All Systems Operational
Uptime over the past 90 days. View historical uptime.
Agent Experience / Contact Center Operational
90 days ago
100.0 % uptime
Today
Agent Desktop Operational
90 days ago
100.0 % uptime
Today
Task Routing Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Twilio (Voice)
Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS)
Operational
90 days ago
100.0 % uptime
Today
Branded Caller ID Operational
90 days ago
100.0 % uptime
Today
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Journeys Operational
90 days ago
100.0 % uptime
Today
Triggers Operational
90 days ago
100.0 % uptime
Today
Campaign Actions (SMS/Phone) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
HubSpot Operational
90 days ago
100.0 % uptime
Today
Segment Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
mParticle Operational
90 days ago
100.0 % uptime
Today
Calendly Operational
90 days ago
100.0 % uptime
Today
Outbound Data Operational
90 days ago
100.0 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Data Ingestion Delay
Resolved - Our team is seeing full recovery and normal operation of the Regal's /events endpoint. All contact and event data should now be current.

Data delivered to the endpoint from 4:16pm - 5:18pm ET may have been delayed.
Sep 18, 17:31 EDT
Identified - An issue causing data ingestion delays on Regal's API (https://events.regalvoice.com/events) has been identified. The source of the delay has been mitigated and we are beginning to see recovery.

Some delays in contacts entering journeys, contact information being updated in Regal, or event data displaying under a contact record may be expected.
Sep 18, 17:19 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

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