Identified - We’ve identified the issue causing the duplicate incidents, and event processing should now catch up and should not see new duplicate events. We’re currently working on fixing the duplicate data.
Sep 04, 2026 - 11:41 EDT
Sep 04, 2026 - 11:41 EDT
Investigating - We are currently investigating the issue, we will keep you posted as we have any updates.
Sep 04, 2026 - 10:52 EDT
Sep 04, 2026 - 10:52 EDT
AI Agents
Operational
AI Agents platform
Operational
Contact Center
Operational
Agent Desktop
Operational
Task Routing
Operational
Call Recording
Operational
Agent Management
Operational
Login / SSO
Operational
Conversation Intelligence
Operational
Journey Triggers
Operational
Journey Campaign Actions (SMS/Call)
Operational
Platform
Degraded Performance
APIs
Operational
Ingest
Operational
Email
Operational
In-App Reporting
Operational
Reporting Webhooks
Degraded Performance
Vendors
Operational
Deepgram
Operational
Voice LLM
Operational
OpenAI
Operational
TTS Providers - ElevenLabs
Operational
TTS Providers - OpenAI
Operational
TTS Providers - Cartesia
Operational
Twilio (SMS)
Operational
Twilio (Voice)
Operational
Integrations: HubSpot
Operational
Integrations: Segment
Operational
Integrations: Salesforce
Operational
Integrations: mParticle
Operational
HubSpot Integration - HubSpot APIs
Operational
HubSpot Integration - HubSpot CRM
Operational
Integrations: Calendly
Operational
Twilio SMS Long Code, North America
Operational
Twilio MMS Long Code, North America
Operational
Twilio Voice, North America
Operational
AT&T Service/Reporting
Operational
Verizon Service/Reporting
Operational
T-Mobile Service/Reporting
Operational
Test Component
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.