All Systems Operational
AI Agents
Operational
Contact Center
Operational
Agent Desktop
Operational
Task Routing
Operational
Call Recording
Operational
Agent Management
Operational
Login / SSO
Operational
Conversation Intelligence
Operational
Journey Triggers
Operational
Journey Campaign Actions (SMS/Call)
Operational
Platform
Operational
APIs
Operational
Ingest
Operational
Email
Operational
In-App Reporting
Operational
Reporting Webhooks
Operational
Vendors
?
Operational
Deepgram
Operational
Voice LLM
Operational
OpenAI
Operational
TTS Providers - ElevenLabs
Operational
TTS Providers - OpenAI
Operational
TTS Providers - Cartesia
Operational
Twilio (SMS)
?
Operational
Twilio (Voice)
?
Operational
Integrations: HubSpot
Operational
Integrations: Segment
Operational
Integrations: Salesforce
Operational
Integrations: mParticle
Operational
HubSpot Integration - HubSpot APIs
Operational
HubSpot Integration - HubSpot CRM
Operational
Integrations: Calendly
Operational
Twilio SMS Long Code, North America
Operational
Twilio MMS Long Code, North America
Operational
Twilio Voice, North America
Operational
AT&T Service/Reporting
Operational
Verizon Service/Reporting
Operational
T-Mobile Service/Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
September System Maintenance Sep 21, 2025 02:00-03:00 EDT
We will be performing a database upgrade to improve platform performance, security, and reliability. During this time, there will be windows when the application is unavailable.
Posted on Sep 09, 2025 - 11:39 EDT
Posted on Sep 09, 2025 - 11:39 EDT