All Systems Operational

AI Agents Operational
Contact Center Operational
90 days ago
99.98 % uptime
Today
Agent Desktop Operational
90 days ago
99.94 % uptime
Today
Task Routing Operational
90 days ago
99.94 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Journey Triggers Operational
90 days ago
100.0 % uptime
Today
Journey Campaign Actions (SMS/Call) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.98 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Vendors ? Operational
90 days ago
99.99 % uptime
Today
Deepgram Operational
90 days ago
100.0 % uptime
Today
Voice LLM Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - ElevenLabs Operational
90 days ago
99.95 % uptime
Today
TTS Providers - OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - Cartesia Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio (Voice) ? Operational
90 days ago
100.0 % uptime
Today
Integrations: HubSpot Operational
90 days ago
100.0 % uptime
Today
Integrations: Segment Operational
90 days ago
100.0 % uptime
Today
Integrations: Salesforce Operational
90 days ago
100.0 % uptime
Today
Integrations: mParticle Operational
90 days ago
100.0 % uptime
Today
HubSpot Integration - HubSpot APIs Operational
HubSpot Integration - HubSpot CRM Operational
Integrations: Calendly Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

September System Maintenance Sep 21, 2025 02:00-03:00 EDT

We will be performing a database upgrade to improve platform performance, security, and reliability. During this time, there will be windows when the application is unavailable.
Posted on Sep 09, 2025 - 11:39 EDT
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.