All Systems Operational

Uptime over the past 90 days. View historical uptime.
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Agents platform Operational
90 days ago
100.0 % uptime
Today
Contact Center Operational
90 days ago
100.0 % uptime
Today
Agent Desktop Operational
90 days ago
100.0 % uptime
Today
Task Routing Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Agent Management Operational
90 days ago
100.0 % uptime
Today
Login / SSO Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Journey Triggers Operational
90 days ago
100.0 % uptime
Today
Journey Campaign Actions (SMS/Call) Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Ingest Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
In-App Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Webhooks Operational
90 days ago
100.0 % uptime
Today
Vendors Operational
90 days ago
100.0 % uptime
Today
Deepgram Operational
90 days ago
100.0 % uptime
Today
Voice LLM Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - ElevenLabs Operational
90 days ago
100.0 % uptime
Today
TTS Providers - OpenAI Operational
90 days ago
100.0 % uptime
Today
TTS Providers - Cartesia Operational
90 days ago
100.0 % uptime
Today
Twilio (SMS) Operational
90 days ago
100.0 % uptime
Today
Twilio (Voice) Operational
90 days ago
100.0 % uptime
Today
Integrations: HubSpot Operational
90 days ago
100.0 % uptime
Today
Integrations: Segment Operational
90 days ago
100.0 % uptime
Today
Integrations: Salesforce Operational
90 days ago
100.0 % uptime
Today
Integrations: mParticle Operational
90 days ago
100.0 % uptime
Today
HubSpot Integration - HubSpot APIs Operational
HubSpot Integration - HubSpot CRM Operational
Integrations: Calendly Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio Voice, North America Operational
AT&T Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Verizon Service/Reporting Operational
90 days ago
100.0 % uptime
Today
T-Mobile Service/Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 8, 2026

No incidents reported today.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Delayed Journey Triggering
Resolved - This incident has been resolved.
Feb 27, 18:08 EST
Monitoring - A fix has been implemented and journey triggering is operating normally. We are monitoring system performance while recovery continues to ensure all delayed events are processed. Elevated errors affected a subset of journey triggers between 2:14 PM and 2:25 PM ET.
Feb 27, 16:44 EST
Identified - We identified elevated errors affecting journey triggering that caused delays for some events. Mitigation is in progress, and we are working to process all impacted events.
Feb 27, 14:55 EST
Feb 26, 2026
Delayed Journey Triggering
Resolved - Elevated errors impacted journey triggering and resulted in delays for some events between 9:02 AM and 9:24 AM ET. The issue was identified and resolved, and recovery actions were completed to process all affected events. Service is operating normally.
Feb 26, 09:00 EST
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

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